VITA: Towards Supporting Volunteer Interactions with Long-Term Care Residents with Dementia

VITA: Towards Supporting Volunteer Interactions with Long-Term Care Residents with Dementia

Authors

Pin Sym Foong, Shengdong Zhao, Kelsey Carlson, Zhe Liu

Paper

Video

Abstract

Volunteers are an important resource at long-term care homes because they can supply services, such as engagement activities, that over-burdened care staff struggle to provide. However, volunteers without sufficient training are often challenged in responding to dementia-linked behaviors, which can lead to frustrating difficulties during interaction. Additionally, short-staffed care homes have difficulties in training and maintaining volunteers. To better support volunteers in providing engagement activities for people with dementia without a high training burden, we created VITA, a tablet-based system that supplies carefully designed profiling and guidance using our dementia-appropriate engagement activity kit. Our evaluation indicated that the instructional guide supplied by VITA significantly improves volunteers’ ability to facilitate engagement activities with people with dementia, approaching the level of engagement achievable by professional therapists.

Shen

Shen is an HCI professor at the National University of Singapore working on realizing his vision of HeadsUp Computing, a new Interaction paradigm that can transform the way we live and interact with computers. In his free time, Shen loves to read, run, spend time with family and friends, and explore nature.

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