Xiaoning Ma, Xin Yang, Shengdong Zhao, Chi-Wing Fu, Ziquan Lan, Yiming Pu


The global aging population changed the landscape of the information technology industry. Older adults as computer and Internet users are becoming the fastest growing segment in the world today. In this paper, we conducted an interview and contextual inquiry study with computer literate older adults to find out about their computer use, specifically on applications and their motivations behind it. We also describe the challenges they face, and the strategies for solving them. The goal is to highlight the pattern of usage observed in certain applications which was scarcely covered in previous studies, so as to design simplified interfaces for older adults.



Written by Shengdong Zhao

Shen is an Associate Professor in the Computer Science Department, National University of Singapore (NUS). He is the founding director of the NUS-HCI Lab, specializing in research and innovation in the area of human computer interaction.